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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Gulley

John Gulley

March 14, 2025

5  out of  5
rating by John Gulley
"Pam was able to save me money on my insurance, plus she has great customer service. Highly recommend!"
We responded:
"Thank you, John, for your wonderful feedback! I'm delighted to know that we could help you save money on your insurance and provide great customer service. Your recommendation means a lot to me. If you have any questions or need further assistance, feel free to reach out anytime."
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Alecia Wiliams

June 15, 2024

5  out of  5
rating by Alecia Wiliams
"10/10 recommend! Leah Mayfield was SO nice, helpful, and very responsive! She gave us quotes on our home, vehicles, ATV’s, and also info on other coverages such as life insurance. She answered all of our questions and made the switch quick and easy. We saved a lot of money switching to Pam Dorris State Farm in Benton. They were very appreciative of our business and even decked us out in State Farm merchandise!"
We responded:
"Alecia, I'm thrilled to hear you had such a positive experience with Leah at our office! We're pleased to have provided you with quotes on various coverages and made the switch easy for you. Saving you money and decking you out in State Farm gear was our pleasure! Looking forward to assisting you with any future insurance needs. - Pam Dorris - State Farm Insurance Agent, Benton, IL"
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Karen Tucker

February 13, 2024

5  out of  5
rating by Karen Tucker
"I wanted to change insurance carriers, and my daughter-in-law recommended this agency. I was very pleased with the agent (Leah) who did my quotes. My insurance bill will be substantially lower this year with equal or better coverage limits. Thanks!"
We responded:
"Thank you, Karen, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Leah, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Adam Mayfield

August 17, 2023

5  out of  5
rating by Adam Mayfield
"I don’t write reviews like this very often but I wanted to share my positive experience with Leah at the Benton State Farm office. I couldn’t be happier with how easy she made it to switch my insurance. She answered all my questions and made sure I felt confident in my decision. Honestly, the process was so much easier than I expected — not to mention the fact that Leah saved me a ton of money as well! If you're thinking about switching your insurance, give her a call and see what she can do for you. 10/10 recommend!!!"
We responded:
"Thank you, Adam, for taking the time to share your experience with Leah at our Benton State Farm office. We're delighted to hear that Leah's assistance made switching your insurance a smooth process, answering your questions and boosting your confidence in the decision. Your recommendation is greatly valued, and we're glad Leah could provide both ease and savings."
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Brandon Newman

August 16, 2023

5  out of  5
rating by Brandon Newman
"Her team did a great job insuring I got the coverage I needed at a great price. 5 stars from me!"
We responded:
"We love seeing reviews like this, Brandon! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Kyle Abbott

July 19, 2023

5  out of  5
rating by Kyle Abbott
"Great place for car insurance. Always great to work with."
We responded:
"Kyle, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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Kristin Marie

July 19, 2023

5  out of  5
rating by Kristin Marie
"Great business to work with. Friendly service every time."
We responded:
"Kristin, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Benton, IL."
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Mason Summers

July 19, 2023

5  out of  5
rating by Mason Summers
"Great experience!"
We responded:
"Mason, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Dereck Thomas

February 11, 2023

5  out of  5
rating by Dereck Thomas
"Pam and her team are all awesome! Highly recommended."
We responded:
"Thank you for the five-stars, Dereck! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Vickie Mayfield

October 20, 2022

5  out of  5
rating by Vickie Mayfield
"Very easy to apply. Helped me to determine what needed to be covered. Made me feel like they cared about my needs. I would recommend every one to give them a try to see if they can save them money Like they did for me"
We responded:
"We love seeing reviews like this, Vickie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Paige Petro

April 19, 2021

5  out of  5
rating by Paige Petro
"When we made the jump to change agencies, I figured it would be a nightmare. It was the complete opposite. Pam and her team made the transition very effortless on our end. We even saved a little money by doing so."
We responded:
"Thank you for such a wonderful review, Paige! Here at Pam Dorris State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
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Jivor 50

April 13, 2021

5  out of  5
rating by Jivor 50
"Pam excels at listening to what her customer asks for in an insurance product and doing her best to meet the customers needs. She is fairly new on providing insurance products but you could never tell by how will she understands and explains the different insurance coverage products. I didn't have a full understanding of the various life insurance policies but after spending some time with her she educated me on those products and the pros and cons to meet my future needs. The best quality about working with her is I can easily tell she is a people person that I feel genuinely cares about her customer and helps then to select coverage that will truly protect that person in time of misfortunate events. Thank you for great service and I highly recommend her to anyone selling insurance and financial guidance."
We responded:
"Thank you for such a wonderful review! Here at Pam Dorris State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
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F Body Fanatic

April 9, 2021

5  out of  5
rating by F Body Fanatic
"Great service and staff. Exceptional attention to customers."
We responded:
"We love seeing reviews like this! We work hard at the Pam Dorris State Farm Insurance Agency to provide great service and insurance to anybody who walks through our doors and we're so glad that you're happy with your experience."