State Farm® Insurance Agent Pam Dorris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John Gulley
March 14, 2025
5
out of
5
rating by John Gulley
"Pam was able to save me money on my insurance, plus she has great customer service. Highly recommend!"
We responded:
"Thank you, John, for your wonderful feedback! I'm delighted to know that we could help you save money on your insurance and provide great customer service. Your recommendation means a lot to me. If you have any questions or need further assistance, feel free to reach out anytime."
Danielle Dennis
February 28, 2025
5
out of
5
rating by Danielle Dennis
"Leah is the best! Very helpful when it came to getting a policy for my home/car and gave me the best deal she could get which was better then most competitors! I highly recommend!"
We responded:
"Thank you, Danielle, for your fantastic review! I'm delighted to hear that Leah was able to assist you with your policies and secure a great deal for you. Your recommendation means a lot to us."
Alecia Wiliams
June 15, 2024
5
out of
5
rating by Alecia Wiliams
"10/10 recommend! Leah Mayfield was SO nice, helpful, and very responsive! She gave us quotes on our home, vehicles, ATV’s, and also info on other coverages such as life insurance. She answered all of our questions and made the switch quick and easy. We saved a lot of money switching to Pam Dorris State Farm in Benton. They were very appreciative of our business and even decked us out in State Farm merchandise!"
We responded:
"Alecia, I'm thrilled to hear you had such a positive experience with Leah at our office! We're pleased to have provided you with quotes on various coverages and made the switch easy for you. Saving you money and decking you out in State Farm gear was our pleasure! Looking forward to assisting you with any future insurance needs. - Pam Dorris - State Farm Insurance Agent, Benton, IL"
ChiTwn74
March 27, 2024
5
out of
5
rating by ChiTwn74
"I emailed and filled out online to all of the major insurance companies, and Pam Dorris @ State Farm was the only business that actually responded to my inquiry for auto and landlord/rental property insurance. Leah Mayfield took the time over the phone to go over my online inquiry and quote and beat what I had with Allstate. They really made me feel welcome and part of the State Farm family. I would recommend Pam Dorris and her staff to help you out with all of your insurance needs. Cheers!"
We responded:
"It is fantastic to hear about your positive experience with us! We are glad that Leah was able to provide you with excellent service and competitive quotes for your auto and landlord/rental property insurance needs. Thank you for recommending us, and we look forward to continuing to assist you with all your insurance needs. - Pam Dorris - State Farm Insurance Agent, Benton, IL"
Karen Tucker
February 13, 2024
5
out of
5
rating by Karen Tucker
"I wanted to change insurance carriers, and my daughter-in-law recommended this agency. I was very pleased with the agent (Leah) who did my quotes. My insurance bill will be substantially lower this year with equal or better coverage limits. Thanks!"
We responded:
"Thank you, Karen, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Leah, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Sarah Miner
October 23, 2023
5
out of
5
rating by Sarah Miner
"Leah took care of my family with a better rate on our 3 vehicles. That's also with 3 teenagers."
We responded:
"Sarah, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Leah cares a lot about our customers."
Juanita Betance
September 18, 2023
5
out of
5
rating by Juanita Betance
"I. APPRECIATE. THERE. WONDERFUL HELP. WITH. MY. INSURANCE. SO. IM. ABLE. TO. AFFORD IT. TO HAVE. THANK YOU. GIRLS. LOVE. YOU. JUANITA"
We responded:
"Thank you, Juanita! We're glad we could assist you in making your insurance more suitable for you, and we appreciate your support. Your satisfaction is important to us, and we're here for you whenver you need us."
Adam Mayfield
August 17, 2023
5
out of
5
rating by Adam Mayfield
"I don’t write reviews like this very often but I wanted to share my positive experience with Leah at the Benton State Farm office. I couldn’t be happier with how easy she made it to switch my insurance. She answered all my questions and made sure I felt confident in my decision. Honestly, the process was so much easier than I expected — not to mention the fact that Leah saved me a ton of money as well! If you're thinking about switching your insurance, give her a call and see what she can do for you. 10/10 recommend!!!"
We responded:
"Thank you, Adam, for taking the time to share your experience with Leah at our Benton State Farm office. We're delighted to hear that Leah's assistance made switching your insurance a smooth process, answering your questions and boosting your confidence in the decision. Your recommendation is greatly valued, and we're glad Leah could provide both ease and savings."
Jason Goodner
August 16, 2023
5
out of
5
rating by Jason Goodner
"Want to say thank you for such speedy service in getting me competing quotes for my auto insurance! No price for quality service! Thank you."
We responded:
"Jason, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Brandon Newman
August 16, 2023
5
out of
5
rating by Brandon Newman
"Her team did a great job insuring I got the coverage I needed at a great price. 5 stars from me!"
We responded:
"We love seeing reviews like this, Brandon! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Anntonitte Dorchinecez
August 15, 2023
5
out of
5
rating by Anntonitte Dorchinecez
"I walked in without a appt. Needing ADORABLE ins. THEY STOPPED THERE LUNCH IMMEDIATELY, and took care of me. Leah was professional and informative, Pam stopped everything to make sure all things were good. I Must tell Benton , shop local , Pam Dorris had best rates in town for me. I was with my old ins 23 years . State Farm , Pam Dorris wish I switched sooner. Don't wait, call them and save money....."
We responded:
"Thank you, Anntonitte, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
Kyle Abbott
July 19, 2023
5
out of
5
rating by Kyle Abbott
"Great place for car insurance. Always great to work with."
We responded:
"Kyle, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
Keith Abbott
July 19, 2023
5
out of
5
rating by Keith Abbott
"Always great and speedy service. A wonderful group to do business with."
We responded:
"Thank you, Keith, for the amazing review! Our team works hard to provide a great insurance experience in Benton and we are thrilled to hear that you are happy with our services."
Kristin Marie
July 19, 2023
5
out of
5
rating by Kristin Marie
"Great business to work with. Friendly service every time."
We responded:
"Kristin, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Benton, IL."
Stacy Easley
July 19, 2023
5
out of
5
rating by Stacy Easley
"Wonderful people to deal with"
We responded:
"We love seeing five-stars, Stacy! Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Mason Summers
July 19, 2023
5
out of
5
rating by Mason Summers
"Great experience!"
We responded:
"Mason, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Donna Gilbert (Mrs G)
June 7, 2023
4
out of
5
rating by Donna Gilbert (Mrs G)
"I had been with the same State Farm agent for 40 years. I stayed with them even after moving 110 miles away four years ago. Recently my adult daughter moved back home from Michigan, I called my agent for a quote for her vehicle. The quote was outrageous, despite the fact she has a good driving record, had been a State Farm customer prior. I had my daughter call the local agent(Pam Dorris)here in Benton. The quote was a lot cheaper for the same coverage. When we went in to set her vehicle insurance up I decided to go ahead transfer my State Farm policies to Pam Dorris, to have a local agent, local office I can just walk into..."
We responded:
"Donna, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
Dereck Thomas
February 11, 2023
5
out of
5
rating by Dereck Thomas
"Pam and her team are all awesome! Highly recommended."
We responded:
"Thank you for the five-stars, Dereck! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Vickie Mayfield
October 20, 2022
5
out of
5
rating by Vickie Mayfield
"Very easy to apply. Helped me to determine what needed to be covered. Made me feel like they cared about my needs. I would recommend every one to give them a try to see if they can save them money Like they did for me"
We responded:
"We love seeing reviews like this, Vickie! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Bob Crews
December 22, 2021
5
out of
5
rating by Bob Crews
"Great staff"
We responded:
"Bob, thank you! We appreciate your trust in us to take care of your insurance policies."
Paige Petro
April 19, 2021
5
out of
5
rating by Paige Petro
"When we made the jump to change agencies, I figured it would be a nightmare. It was the complete opposite. Pam and her team made the transition very effortless on our end. We even saved a little money by doing so."
We responded:
"Thank you for such a wonderful review, Paige! Here at Pam Dorris State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
Paula Styve
April 15, 2021
5
out of
5
rating by Paula Styve
"This office is very professional and they go above and beyond to help. I am so grateful Pam is my State Farm agent. I highly recommend Pam Dorris and her employees for your insurance needs."
We responded:
"Thank you Paula for the great review! Our team works hard to go above and beyond for our customers' insurance needs. Nothing is more important than getting the right coverage at the right price, and we are ecstatic to hear that we are doing just that for you."
Jivor 50
April 13, 2021
5
out of
5
rating by Jivor 50
"Pam excels at listening to what her customer asks for in an insurance product and doing her best to meet the customers needs. She is fairly new on providing insurance products but you could never tell by how will she understands and explains the different insurance coverage products. I didn't have a full understanding of the various life insurance policies but after spending some time with her she educated me on those products and the pros and cons to meet my future needs. The best quality about working with her is I can easily tell she is a people person that I feel genuinely cares about her customer and helps then to select coverage that will truly protect that person in time of misfortunate events. Thank you for great service and I highly recommend her to anyone selling insurance and financial guidance."
We responded:
"Thank you for such a wonderful review! Here at Pam Dorris State Farm Insurance Agency, we do all that we can to make sure your experience is exceptional!"
dianna freehill
April 12, 2021
5
out of
5
rating by dianna freehill
"Pam is awesome! She is very responsive to all of our insurance needs and is never pushy like many other insurance companies. She provides the coverage needed and is great at explaining things in terms everyone can understand."
We responded:
"Thank you for taking the time to leave us feedback. Here at State Farm Benton, nothing is more important to us than providing our customers with the right insurance coverage for the right price."
F Body Fanatic
April 9, 2021
5
out of
5
rating by F Body Fanatic
"Great service and staff. Exceptional attention to customers."
We responded:
"We love seeing reviews like this! We work hard at the Pam Dorris State Farm Insurance Agency to provide great service and insurance to anybody who walks through our doors and we're so glad that you're happy with your experience."