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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Juanita Betance

September 18, 2023

5  out of  5 rating by Juanita Betance
"I. APPRECIATE. THERE. WONDERFUL HELP. WITH. MY. INSURANCE. SO. IM. ABLE. TO. AFFORD IT. TO HAVE. THANK YOU. GIRLS. LOVE. YOU. JUANITA"

Adam Mayfield

August 17, 2023

5  out of  5 rating by Adam Mayfield
"I don’t write reviews like this very often but I wanted to share my positive experience with Leah at the Benton State Farm office. I couldn’t be happier with how easy she made it to switch my insurance. She answered all my questions and made sure I felt confident in my decision. Honestly, the process was so much easier than I expected — not to mention the fact that Leah saved me a ton of money as well! If you're thinking about switching your insurance, give her a call and see what she can do for you. 10/10 recommend!!!"

Jason Goodner

August 16, 2023

5  out of  5 rating by Jason Goodner
"Want to say thank you for such speedy service in getting me competing quotes for my auto insurance! No price for quality service! Thank you."

Brandon Newman

August 16, 2023

5  out of  5 rating by Brandon Newman
"Her team did a great job insuring I got the coverage I needed at a great price. 5 stars from me!"

Anntonitte Dorchinecez

August 15, 2023

5  out of  5 rating by Anntonitte Dorchinecez
"I walked in without a appt. Needing ADORABLE ins. THEY STOPPED THERE LUNCH IMMEDIATELY, and took care of me. Leah was professional and informative, Pam stopped everything to make sure all things were good. I Must tell Benton , shop local , Pam Dorris had best rates in town for me. I was with my old ins 23 years . State Farm , Pam Dorris wish I switched sooner. Don't wait, call them and save money....."

Kyle Abbott

July 19, 2023

5  out of  5 rating by Kyle Abbott
"Great place for car insurance. Always great to work with."

Keith Abbott

July 19, 2023

5  out of  5 rating by Keith Abbott
"Always great and speedy service. A wonderful group to do business with."

Kristin Marie

July 19, 2023

5  out of  5 rating by Kristin Marie
"Great business to work with. Friendly service every time."

Stacy Easley

July 19, 2023

5  out of  5 rating by Stacy Easley
"Wonderful people to deal with"

Mason Summers

July 19, 2023

5  out of  5 rating by Mason Summers
"Great experience!"

Donna Gilbert (Mrs G)

June 7, 2023

4  out of  5 rating by Donna Gilbert (Mrs G)
"I had been with the same State Farm agent for 40 years. I stayed with them even after moving 110 miles away four years ago. Recently my adult daughter moved back home from Michigan, I called my agent for a quote for her vehicle. The quote was outrageous, despite the fact she has a good driving record, had been a State Farm customer prior. I had my daughter call the local agent(Pam Dorris)here in Benton. The quote was a lot cheaper for the same coverage. When we went in to set her vehicle insurance up I decided to go ahead transfer my State Farm policies to Pam Dorris, to have a local agent, local office I can just walk into..."

Dereck Thomas

February 11, 2023

5  out of  5 rating by Dereck Thomas
"Pam and her team are all awesome! Highly recommended."

Vickie Mayfield

October 20, 2022

5  out of  5 rating by Vickie Mayfield
"Very easy to apply. Helped me to determine what needed to be covered. Made me feel like they cared about my needs. I would recommend every one to give them a try to see if they can save them money Like they did for me"

Bob Crews

December 22, 2021

5  out of  5 rating by Bob Crews
"Great staff"

Travis Crawford

May 21, 2021

5  out of  5 rating by Travis Crawford
"Brandtlee & Pam are such good workers."

Paige Petro

April 19, 2021

5  out of  5 rating by Paige Petro
"When we made the jump to change agencies, I figured it would be a nightmare. It was the complete opposite. Pam and her team made the transition very effortless on our end. We even saved a little money by doing so."

Paula Styve

April 15, 2021

5  out of  5 rating by Paula Styve
"This office is very professional and they go above and beyond to help. I am so grateful Pam is my State Farm agent. I highly recommend Pam Dorris and her employees for your insurance needs."

Jivor 50

April 13, 2021

5  out of  5 rating by Jivor 50
"Pam excels at listening to what her customer asks for in an insurance product and doing her best to meet the customers needs. She is fairly new on providing insurance products but you could never tell by how will she understands and explains the different insurance coverage products. I didn't have a full understanding of the various life insurance policies but after spending some time with her she educated me on those products and the pros and cons to meet my future needs. The best quality about working with her is I can easily tell she is a people person that I feel genuinely cares about her customer and helps then to select coverage that will truly protect that person in time of misfortunate events. Thank you for great service and I highly recommend her to anyone selling insurance and financial guidance."

dianna freehill

April 12, 2021

5  out of  5 rating by dianna freehill
"Pam is awesome! She is very responsive to all of our insurance needs and is never pushy like many other insurance companies. She provides the coverage needed and is great at explaining things in terms everyone can understand."

F Body Fanatic

April 9, 2021

5  out of  5 rating by F Body Fanatic
"Great service and staff. Exceptional attention to customers."

Dakota Miller

April 9, 2021

5  out of  5 rating by Dakota Miller
"If you are in need of insurance, Pam Dorris State Farm is the place to go. Great customer service. Willing to work with you. Give them a call, you won’t be disappointed!"

Patrick Schipper

April 2, 2021

5  out of  5 rating by Patrick Schipper
"After 15 years with the same insurance company I switched to State Farm with Pam Dorris and Brantlee Brown. Very professional and friendly."

Bethany Chapman

February 12, 2021

5  out of  5 rating by Bethany Chapman
"Olivia has been very helpful and informative with all the questions I’ve had!"

sydney

February 12, 2021

5  out of  5 rating by sydney
"Olivia was so sweet reaching out and checking with me today about my renter insurance."

Kat Vrieswyk

February 11, 2021

5  out of  5 rating by Kat Vrieswyk
"Olivia is amazing. She was so helpful in getting me home insurance for my first house!! I’m so happy she helped me through this process!! 10/10"